![]() ![]() Please refer to the Microsoft Lifecycle Policy. Safety Scanner helps remove malicious software from computers running Windows 10, Windows 10 Tech Preview, Windows 8.1, Windows 8, Windows 7, Windows Server 2016, Windows Server Tech Preview, Windows Server 2012 R2, Windows Server 2012, Windows Server 2008 R2, or Windows Server 2008. If you are having difficulties removing malware with these products, you can refer to our help on removing difficult threats. There are times when viruses or other malware prevent Windows from not working as it should. When you make a purchase using links on our site, we may earn an affiliate commission. For real-time protection with automatic updates, use Windows Defender Antivirus on Windows 10 and Windows 8 or Microsoft Security Essentials on Windows 7 .These antimalware products also provide powerful malware removal capabilities. Published Get your PC clean of malware using the Microsoft Safety Scanner. NOTE: This tool does not replace your antimalware product. We recommend that you always download the latest version of this tool before each scan. The full scan takes all day on my computer with tons of files, so that extra indication would be very informative.Safety Scanner only scans when manually triggered and is available for use 10 days after being downloaded. That would help me to estimate how much longer it will take to complete. I assume it's using a different heuristic each time or something, but a better indication of how many heuristics or how many scans it needs would be nice. ![]() This article contains information about how the tool differs from an antivirus or antimalware product, how you can download and run the tool, what happens when the tool finds malware, and tool release information. Its a very simple and intuitive program, with virtually nothing. Even if I start it on a scan of just the C drive, it seems to scan it multiple times. For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner. I downloaded the latter (a whopping 68.7 MB) and ran a quick scan- took only about 6 minutes. That would reassure users that the suspicious files will be further evaluated to determine if they are actually infected, so the final result of no infections will not be so contradictory that it leads to posts being created on Microsoft forums.Īnd since I'm already in here giving unsolicited advice about how to improve an already useful tool, it would be helpful if there was some indication of what it is doing when it starts the progress bar over again. In addition to this real-time protection, updates are downloaded automatically to help keep your device safe and protect it from threats. The scan progress screen should show "Suspicious files: 12" - not "Files Infected: 12"Īdditionally, based on the description Deng gave of what the tool actually does, the description at the top of the scan progress screen should be modified to say something like this: "After this operation completes, the tool will send any suspicious files to Microsoft to determine if they are viruses, spyware, or other potentially unwanted software and report the results." Windows Security continually scans for malware ( mal icious soft ware ), viruses, and security threats. I agree with Clegg here about the contradictory messaging. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. ![]() If the Answer is helpful, please click " Accept Answer" and upvote it. So what actually happened is that the scanner found possible malware fragments, communicated with the MAPS servers and confirmed there weren't any active malware that it can identify running and completed its operation by reporting these final results as well as uploading its reporting to MAPS as a record.īack to your case, according to the screenshots there's nothing truly wrong with what the Safety Scanner found. Near the end of the scanning process, say 95% complete, the Microsoft scanners all perform a MAPS (Microsoft Active Protection Service) request via internet to the the Microsoft cloud servers in order to upload their initial findings and request confirmation that these findings are either truly malware or instead possible false positive detections or incomplete fragments of inactive malware. In many cases these specific items have been found in the past to be related to malware, but they are all really just small fragments that have matched signatures, but aren't yet truly confirmed as the specific malware that might include them. The "Files Infected" count displayed on the Microsoft Safety Scanner, scan in progress screen or any of their other security products for that matter, is actually just a preliminary status indication that there are items which may contain malware. To truly answer your question, you need to understand how the Microsoft security apps actually operate, since that's part of why this sort of situation can be confusing to those who don't. ![]()
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